Building Sustainable Legacies


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Listening – deepening a capacity

In the spirit of continued authentic communication as initiated in my last blog, I would like to share my reflections about the competency that was in highest demand in my past two months: listening!

 

Let me provide a bit of context. Having stopped my roles at Business School Lausanne at the end of July has brought an abrupt end to the previous demand of my leadership skills. I had chosen to let go of leading already three years prior when we introduced self-organization at the school. Yet I had not been able to drop the reporting function of leadership towards the owners and was in many ways still carrying the full weight of responsibility. It took August and September for me to appreciate how much lighter I started to feel, with human interaction being simplified to the person to person contact, rather than facing the projections and expectations that people would associate with me as a holder of a institutional role. With all of that gone, there was space for something new. 

 

I have discovered listening in many forms: professionally listening was a core competency when facilitating stakeholder meetings or chairing panel sessions, and when conducting interviews of best practice companies. Personally, as I reconnected to my purpose asking myself what would come next, I listened to signs of my body to guide me in deepening my intuition. I am also learning to listening to my emotional, cognitive and physical demands when it comes to freeing myself of my cognitive restrictions when it comes to eating. Behavioral scientists have unveiled to what degree modern times have disconnected many of us from a natural and healthy sense of what our physical needs are when it comes to food and how to listen to these. A multi-layer journey as I am discovering.

 

Listening to myself and to others has been complemented with my more conscious listening to what is around me in the city and in nature. A deeper listening, I am discovering, is slowing me down, grounding me and generating an instant deep connection to the core of what unites us all: the energy field that vibrates and pulsates if only we listen. 

3 x

 active listening

  • It is in that energy field that the solutions lie when I seek a transformative turning point in a multi-stakeholder meeting. Depending on the vibration and pulse, it becomes clear what the group needs to step forward in the direction they seek. 
  • It is also in that energy field that the right question, comment or exercise emerges when coaching a person in their journey. Guiding the coachee to connect to that field allows the person to find her answers herself. 
  • It is in this energy field that I am reconnecting to my deeper purpose and my passion. Be it in nature, be it simply by taking a few slow and deep breaths, be it by feeling my feet on the ground, my mind quiets down and I am operating at the speed of my body and its sensations. 

What are your experiences with listening?

 

For me, my core insight of these past two months of deep listening have let me to ponder the following question: “Why would I not live a life that follows the rhythm of my body, rather than racing through life at the speed of my thoughts always dragging my body behind?” I don’t yet have an answer and for the moment my courage is limited to sharing this question with you. 

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Question-based learning

The secret to uncover solutions that leap-frog above and beyond current practices is the ability to ask pertinent questions. Enabling students to ask good questions is the higher purpose of teaching and represents an essential factor of successfully educating leaders to embrace problems we don’t yet know and come up with solutions that don’t yet exist based on technologies that have not yet been invented. An intended side effect of question-based learning is the increase in a student’s ability to hold the tension of not knowing answers and the ability to live with half-truths, partial answers without shying away from courageously taking a step in what appears to be the right direction given what is known at that time. Acting – reflecting – correcting – and acting again will be the future dance of our leaders. It may be called “stumbling forward”[1], a not so elegant yet courageous engagement towards the world.

The key benefit of question-based learning is the development of liberal learning. The 2011 Carnegie Foundation report on undergraduate business education in the United States demands from business education an integration with liberal learning, in order for students to:

a)       Make sense of the world and their place in it,

b)       Prepare students to use knowledge and skills as means toward responsible engagement with the world, and

c)       Instill students a sense of responsibility for the Common Good, guided by commitment & values.

This is achieved by a) analytical thinking, b) multiple framing, c) reflective exploration of meaning, and d) practical reasoning.

Reflection and awareness  in a world becoming more complex, more unpredictable, more challenging, means getting rid of unilateral thinking, conventional ideology, and reductionist vision of the raison d’être of the firm. – Philippe de Woot

Un-covering assumptions that shape the way we look at the world is a critical step to be able to start forming one’s own opinion about what feels right. Another element of this approach is the inherent possibility to render conscious the many currently undeclared assumptions of the oppressing current economic thinking, opening the opportunity to discuss alternative avenues. Some of these assumptions are:

  • Growth and consumerism as the unquestioned answer to economic downturns and crises since the 1960s. Despite that fact that growth has driven us to a state in which we use 1.5 planets to cover our current needs.
  • The contribution of business to society is measured by the return on shareholder equity limiting the purpose of business to maximizing shareholder value,
  • For the longest time, goods of Mother Nature have been free of charge (fish stock, forests, water, commodities, etc.) with capital only being required for the exploitation and often the destruction of these resources. Governments of emerging countries have started to lease or sell entire regions (valleys, glaciers, frost land) to companies to exploit the inherent natural resources that often took millennia to develop.


[1] This term was developed by Katrin Muff in the case study of Business School Lausanne with Prof. Dr. J.B. Kassarjian of Babson College (2008-2010).


Inspired by Ken Robinson’s talk on escaping education’s death valley

A truly inspiring video worth sharing – Ken Robinson: How to escape education’s death valley. An important message for us all.

Ken Robinson outlines 3 principles crucial for the human mind to flourish — and how current education culture works against them. In a funny, stirring talk he tells us how to get out of the educational “death valley” we now face, and how to nurture our youngest generations with a climate of possibility.

Enjoy watching!


Business and management schools must educate leaders in any organization

While business remains a key focus of future management education, we must embrace leaders in any other organization as well. Borders between for-profit and not-for-profit organizations are blurring, the emergence of “social entrepreneurship” is a good example of this. Government and non-government organizations are challenged to become a lot more professional in their strategies and operational implementation.

More to the point, enabling managers and leaders to understand and embrace the idea of serving the Common Good requires an inclusive approach to education, involving stakeholders beyond business to allow dialogues that have not yet taken place. Developing such leaders is a high order and requires a fundamental paradigm shift in the goal of management education: from assuring that graduates know about leadership to ensure that they are being leaders. Awakening and developing the human being in the leader and the leader in the human being becomes the central purpose and starting point of management education.


Guided reflection

An element dearly missed in traditional field work so far is guided reflection. There is little value in having participants take part in hands-on field work, if their experience is not thoroughly and professionally reflected. Such reflection includes the following:

  • What have I concretely learned in terms of skills and competences?
  • How have I learned, what elements/processes provided insights and how were they provoked?
  • What did I not expect to learn, what took me by surprise?
  • What did I learn in the interaction with others?
  • How effective are my inter-personal skills?
  • What have I learned about myself? Which situations do I find particularly challenging or rewarding?
  • What situations favor a learning attitude, what situations prevent me from learning?
  • What feedback do I get from my colleagues (boss, peers, subordinates) and how do I react to this?
  • What new questions do I have? What would I like to investigate in, learn more about, explore?

Guided reflection is a critical enabler to have a learner advance on his personal journey to mastery. It enables the understanding of where a learner is and what challenges he needs to embrace to advance. It also installs a practice of life-long learning, ensuring that a learner integrates self-reflection into his daily routine as an integral element of personal hygiene. Furthermore, guided reflection also opens the pathway of shared learning, enabling the teacher to understand core issues and challenges a class is faced with. Such a process is a first step towards creating a shared learning journey, involving participants in co-creating a course syllabus and therefore assuming responsibility of his learning.

A call to action – launching the 50+20 vision

During the 3rd Global Forum on Responsible Management Education the 50+20 vision is launched with the unveiling of the 50+20 Agenda and short film.


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Trans-disciplinary learning

The common thread among all of these learning environments is the way a subject is approached and therefore what skills are being developed. The innovative thought lies in fundamentally transforming single discipline teaching into trans-disciplinary learning. Rather than teaching marketing, finance, strategy, human resources separately, students will be looking at finding solutions to existing and emerging environmental, societal and economic challenges. Such dilemmas include water scarcity, pandemics, hunger, migration, social support for the elders, climate change, ocean acidification, CO2 emission control, etc.

This approach is fundamentally different than adding a bit of ethics and sustainability into an existing curriculum. Such approaches merely bolt-on responsible and sustainable considerations to a single discipline foundation; what we need is a full transformation of the curriculum to build-in these notions, turning around education by 180 degrees. As a consequence, subject knowledge is acquired predominantly in the context of a real problem, enabling students to anchor it in real stories.

Trans-disciplinary learning is based on the idea that critical competences such as holistic and divergent thinking, systemic understanding, consideration of multiple perspectives and integral decision-making, are critical for future leaders and need to be trained and developed above and beyond transmitting subject expertise. More explicitly, we believe that teaching disciplinary expertise in isolation may well have been the cause for numerous problems the economic system is currently facing. Developing an understanding for unintended side-effects and consequences in the larger system of any given decision in a specific domain requires fluency with systemic thinking and ability to dismantling complexity.

Rising to the challenge of effectively addressing and resolving global and societal challenges requires an understanding of human and societal developmental stages (i.e. from what perspective do stakeholders look at a problem?) and an ease to navigate between the most diverse fields of expertise (hi-tech, sociology, gen-tech, philosophy, psychology, neuro-science, medicine, architecture, engineering, bio-tech, etc.). Leaders for a sustainable future have learned to work with experts of these fields and are able to build bridges and lead a group of subject experts towards sustainable solutions for the world.

An important element of trans-disciplinary learning is the inclusion of relevant stakeholders in the class discussion and practical field work on global issues. This approach assumes that problems can no longer be resolved by applying single-disciplinary perspective. Such a collaborative approach ensures one of the most critical leadership skills for a sustainable future: fluency and ease in considering and shifting between multiple perspectives.